Our Projects
Delivering transformative outcomes through strategic partnerships and expert execution across Australia, New Zealand and beyond.
100%
Projects Delivered
On time and budget
$1.1b
Infrastructure Projects
Feasibility & Master Plan project assessed
5000
Stakeholders Consulted
Community, industry and government
$25m
Grants Secured
Across various grant programs
Featured Case Studies
Explore our recent projects and discover how we’ve helped clients achieve their strategic objectives.
Lease and Management Contracts
Procuring New Lessees & Accommodation Managers
Australia Wide
Procuring New Lessees & Accommodation Managers
Various
Key Outcomes:
- Secured new lessee/managers with credible track records and proven investment capability.
- Negotiated leases with legally robust terms, incentivising ongoing reinvestment.
- Council saw tangible improvements: upgraded amenities, stronger guest experiences, with significantly increased park rentals and revenue —breaking prior cycles of underinvestment and low rent.
- Rental returns to council now rise via a sustainable percentage-of-revenue model, directly linking park success to council revenue.
Economic Impact Assessment & Grant Applications
Burnham Beeches Feasibility and Grant Applications
Dandenong Ranges, Victoria
Economic Impact & Grant Application
Burnham Beeches Pty Ltd
2024
Key Outcomes:
- $237 million net benefit and 17:1 government investment return
- Over $45 million in private and public sector investment leveraged
- More than 370 total new construction and ongoing jobs
- Major increase in high-yield and international overnight visitation
- Heritage property restored as a premium, sustainable wellness destination
Commercial Strategy
CustomLinc – Advisory, Transition & Strategic Planning
Australia Wide
Strategy and Commercial Advice
CustomLinc
2021-2024
Key Outcomes:
- Business continuity and ownership transition
- Governance and corporate structure
- Long term corporate strategy development
- Operational efficiency and resilience
- Ongoing strategic advisory and growth support
Business Case
Taronga Western Plains Zoo Business Case
Dubbo, NSW
$30m project value business case
Taronga Western Plains Zoo
2024
Key Outcomes:
- Secured funding approval for major redevelopment
- Enhanced visitor experience design
- Improved commercial sustainability model
- Strengthened conservation and education outcomes
Governance & Strategy
Bellarine Rail Renewal
Bellarine Peninsula, Victoria
Enhanced tourism product operation
Bellarine Railway
2023-2024
Key Outcomes:
- Improved governance structures
- Enhanced visitor experiences
- Developed new tourism products
- Strengthened operational efficiency
Industry Development
Industry Association Amalgamation
Australia wide
Effective Governance
Business Events Council of Australia
2024
Key Outcomes:
- Merge multiple small associations into one large national industry association
- Enhanced industry consultation processes
- Developed sustainable operating model
- Strengthened industry advocacy capacity
Feasibility Assessment
Gulf Station Masterplan Feasibility Assessment
Yarra Valley, Victoria
Masterplan Feasibility Assessment
National Trust Victoria
2023
Key Outcomes:
- Sustainable vision established for Gulf Station as operational heritage farm
- Roadmap developed for increasing visitation and regional tourism benefits
- New experiences identified: accommodation, education, events, agritourism
- Clear revenue sources and innovative funding partnerships identified
- Stronger alignment achieved with state and regional tourism strategies
Economic Impact Assessment & Grant Applications
Burnham Beeches Feasibility and Grant Applications
Dandenong Ranges, Victoria
Economic Impact & Grant Application
Burnham Beeches Pty Ltd
2024
Key Outcomes:
- $237 million net benefit and 17:1 government investment return
- Over $45 million in private and public sector investment leveraged
- More than 370 total new construction and ongoing jobs
- Major increase in high-yield and international overnight visitation
- Heritage property restored as a premium, sustainable wellness destination
Visitor Economy Impact Assessment
Impact of Renewable Energy Workforce on the Visitor Economy
Dubbo Regional Council
Responding to workforce and housing challenges amid the region’s renewable energy transformation
Destination Country & Outback NSW, Dubbo Regional Council & EnergyCo NSW
2025
Key Outcomes:
- A clear understanding of the scale of disruption
- Practical pathways to reduce these adverse impacts —protecting long-term rental supply and visitor economy jobs.
- A platform for advocacy to secure urgent funding for mitigation priorities.
- A legacy framework to balance the needs of the booming renewables sector with the region’s ongoing tourism and liveability goals.
Hotel Regeneration
Regenerative Hotel Redevelopment
Queenstown, New Zealand
Enhancing visitor accommodation and aligning with Queenstown’s regenerative future vision
2024-2025
Key Outcomes:
- Evidence-Based Development Blueprint
- Market Gap Opportunity
- Sustainable Competitive Advantage
- Wellness & Experience Focus
- SWOT and Feasibility Assessed
Lease and Management Contracts
Procuring New Lessees & Accommodation Managers
Australia Wide
Procuring New Lessees & Accommodation Managers
Various
Key Outcomes:
- Secured new lessee/managers with credible track records and proven investment capability.
- Negotiated leases with legally robust terms, incentivising ongoing reinvestment.
- Council saw tangible improvements: upgraded amenities, stronger guest experiences, with significantly increased park rentals and revenue —breaking prior cycles of underinvestment and low rent.
- Rental returns to council now rise via a sustainable percentage-of-revenue model, directly linking park success to council revenue.
Major Events
Tamworth Major Events Strategy Review
Tamworth, NSW
Major Event Review and Strategy Development
Tamworth Regional Council
2023
Key Outcomes:
- Actionable strategy guiding Tamworth’s growth as events destination
- Growth plan strengthening TCMF brand and economic impact
- Infrastructure gaps identified, enabling new event investment opportunities
- Strong alignment with NSW and local economic development plans
- Frameworks increase visitation, regional spend, and social benefits
Other Projects
- Theme Park Concept Development – Fiji – Initial Commercial and Advisory Services
- Major Procurement Tender Support – Melbourne Park x 2
- National Parks & Crown Land Accommodation Strategy and Performance Review – Parks Victoria and GORCAPA
- Caravan Park Masterplans – Belgravia Leisure, Indigo Shire, Daylesford Holiday Park
- Holiday Park Procurement – Leasing and Management – Eurobodalla Shire, Towong Shire & Indigo Shire
- Caravan Park Accommodation Strategy and Performance Review – GORCAPA, East Gippsland Shire, Berrigan Shire, Goulburn Murray Water
- Government Tourism Grant Applications – Delaware North, Steelfinne, Mt Buller
- Tourism Market Intelligence and Market Sizing – Delaware North, Potentia, LEK
- Performance & Stakeholder Review – Murray Regional Tourism
- Brand Health – Reflections Holiday Park
- Commercial and Business Strategy – VTIC
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