Our Projects
Delivering transformative outcomes through strategic partnerships and expert execution across Australia, New Zealand and beyond.
100%
Projects Delivered
On time and budget
$1.1b
Infrastructure Projects
Feasibility & Master Plan project assessed
5000
Stakeholders Consulted
Community, industry and government
$25m
Grants Secured
Across various grant programs
Featured Case Studies
Explore our recent projects and discover how we’ve helped clients achieve their strategic objectives.
Economic Impact Assessment & Grant Applications
Burnham Beeches Feasibility and Grant Applications
Dandenong Ranges, Victoria
Economic Impact & Grant Application
Burnham Beeches Pty Ltd
2024
Key Outcomes:
- $237 million net benefit and 17:1 government investment return
- Over $45 million in private and public sector investment leveraged
- More than 370 total new construction and ongoing jobs
- Major increase in high-yield and international overnight visitation
- Heritage property restored as a premium, sustainable wellness destination
Commercial Strategy
CustomLinc – Advisory, Transition & Strategic Planning
Australia Wide
Strategy and Commercial Advice
CustomLinc
2021-2024
Key Outcomes:
- Business continuity and ownership transition
- Governance and corporate structure
- Long term corporate strategy development
- Operational efficiency and resilience
- Ongoing strategic advisory and growth support
Business Case
Taronga Western Plains Zoo Business Case
Dubbo, NSW
$30m project value business case
Taronga Western Plains Zoo
2024
Key Outcomes:
- Secured funding approval for major redevelopment
- Enhanced visitor experience design
- Improved commercial sustainability model
- Strengthened conservation and education outcomes
Governance & Strategy
Bellarine Rail Renewal
Bellarine Peninsula, Victoria
Enhanced tourism product operation
Bellarine Railway
2023-2024
Key Outcomes:
- Improved governance structures
- Enhanced visitor experiences
- Developed new tourism products
- Strengthened operational efficiency
Industry Development
Industry Association Amalgamation
Australia wide
Effective Governance
Business Events Council of Australia
2024
Key Outcomes:
- Merge multiple small associations into one large national industry association
- Enhanced industry consultation processes
- Developed sustainable operating model
- Strengthened industry advocacy capacity
Commercial Optimisation
Commercial Optimisation & Visitor Experience Analysis
Great Ocean Road, Victoria
Optimised trail development
Great Ocean Road Coast & Parks Authority
2024
Key Outcomes:
- Optimised commercial viability model
- Enhanced visitor experience design
- Improved environmental sustainability
- Maximized economic impact potential
Feasibility Study
Mineral Springs & Accommodation Feasibility Study
Mornington Peninsula, Victoria
Viability assessment
Private Developer
2023
Key Outcomes:
- Provided a clear basis for future funding applications and council support.
- Identified strong market potential for affordable wellness and nature-based accommodation.
- Filled a key gap in the local tourism market with a unique product offering.
- Projected to drive local economic growth, create jobs, and boost regional tourism.
Governance & Strategy
Bellarine Rail Renewal
Bellarine Peninsula, Victoria
Enhanced tourism product operation
Bellarine Railway
2023-2024
Key Outcomes:
- Improved governance structures
- Enhanced visitor experiences
- Developed new tourism products
- Strengthened operational efficiency
Industry Development
Industry Association Amalgamation
Australia wide
Effective Governance
Business Events Council of Australia
2024
Key Outcomes:
- Merge multiple small associations into one large national industry association
- Enhanced industry consultation processes
- Developed sustainable operating model
- Strengthened industry advocacy capacity
Commercial Strategy
CustomLinc – Advisory, Transition & Strategic Planning
Australia Wide
Strategy and Commercial Advice
CustomLinc
2021-2024
Key Outcomes:
- Business continuity and ownership transition
- Governance and corporate structure
- Long term corporate strategy development
- Operational efficiency and resilience
- Ongoing strategic advisory and growth support
Destination Management Plan
Gold Coast Destination Management Plan
Gold Coast, Queensland
Create Destination Management Plan
Experience Gold Coast
2024
Key Outcomes:
- Sustainable Destination Management Plan developed with stakeholders
- Industry and community united behind shared Gold Coast tourism vision
- Tourism growth opportunities in nature, culture, events, and culinary experiences
- Olympic legacy actions prioritised for long-term regional benefit
- Visitor experience, data-led decisions, and social licence significantly improved
Other Projects
- Theme Park Concept Development – Fiji – Initial Commercial and Advisory Services
- Major Procurement Tender Support – Melbourne Park x 2
- National Parks & Crown Land Accommodation Strategy and Performance Review – Parks Victoria and GORCAPA
- Caravan Park Masterplans – Belgravia Leisure, Indigo Shire, Daylesford Holiday Park
- Holiday Park Procurement – Leasing and Management – Eurobodalla Shire, Towong Shire & Indigo Shire
- Caravan Park Accommodation Strategy and Performance Review – GORCAPA, East Gippsland Shire, Berrigan Shire, Goulburn Murray Water
- Government Tourism Grant Applications – Delaware North, Steelfinne, Mt Buller
- Tourism Market Intelligence and Market Sizing – Delaware North, Potentia, LEK
- Performance & Stakeholder Review – Murray Regional Tourism
- Brand Health – Reflections Holiday Park
- Commercial and Business Strategy – VTIC
Start Your Next Project
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