Our Projects
Delivering transformative outcomes through strategic partnerships and expert execution across Australia, New Zealand and beyond.
100%
Projects Delivered
On time and budget
$1.1b
Infrastructure Projects
Feasibility & Master Plan project assessed
5000
Stakeholders Consulted
Community, industry and government
$25m
Grants Secured
Across various grant programs
Featured Case Studies
Explore our recent projects and discover how we’ve helped clients achieve their strategic objectives.
Economic Impact Assessment & Grant Applications
Burnham Beeches Feasibility and Grant Applications
Dandenong Ranges, Victoria
Economic Impact & Grant Application
Burnham Beeches Pty Ltd
2024
Key Outcomes:
- $237 million net benefit and 17:1 government investment return
- Over $45 million in private and public sector investment leveraged
- More than 370 total new construction and ongoing jobs
- Major increase in high-yield and international overnight visitation
- Heritage property restored as a premium, sustainable wellness destination
Commercial Strategy
CustomLinc – Advisory, Transition & Strategic Planning
Australia Wide
Strategy and Commercial Advice
CustomLinc
2021-2024
Key Outcomes:
- Business continuity and ownership transition
- Governance and corporate structure
- Long term corporate strategy development
- Operational efficiency and resilience
- Ongoing strategic advisory and growth support
Business Case
Taronga Western Plains Zoo Business Case
Dubbo, NSW
$30m project value business case
Taronga Western Plains Zoo
2024
Key Outcomes:
- Secured funding approval for major redevelopment
- Enhanced visitor experience design
- Improved commercial sustainability model
- Strengthened conservation and education outcomes
Governance & Strategy
Bellarine Rail Renewal
Bellarine Peninsula, Victoria
Enhanced tourism product operation
Bellarine Railway
2023-2024
Key Outcomes:
- Improved governance structures
- Enhanced visitor experiences
- Developed new tourism products
- Strengthened operational efficiency
Industry Development
Industry Association Amalgamation
Australia wide
Effective Governance
Business Events Council of Australia
2024
Key Outcomes:
- Merge multiple small associations into one large national industry association
- Enhanced industry consultation processes
- Developed sustainable operating model
- Strengthened industry advocacy capacity
Destination Management
Yarra Valley & Dandenong Ranges Destination Management Plan
Yarra Valley & Dandenong Ranges, Victoria
Enhanced regional coordination
Yarra Ranges Tourism
2024
Key Outcomes:
- Shared vision and strategy for sustainable tourism development
- Initiatives to boost visitor yield and average length of stay
- Plans to shift visitation towards more overnight and mid-week stays
- Improved visitor experiences and enhanced regional liveability
- Greater industry support and community alignment
Major Events
Geelong Major Events Strategy 2024-29
Geelong, Victoria
Strategic event framework
City of Greater Geelong
2024
Key Outcomes:
- Developed comprehensive events strategy
- Enhanced stakeholder engagement processes
- Improved event impact measurement
- Strengthened community event outcomes
Business Case
Taronga Western Plains Zoo Business Case
Dubbo, NSW
$30m project value business case
Taronga Western Plains Zoo
2024
Key Outcomes:
- Secured funding approval for major redevelopment
- Enhanced visitor experience design
- Improved commercial sustainability model
- Strengthened conservation and education outcomes
Tourism Infrastructure
Indigo Shire Council Caravan Parks Transformation
Indigo Shire
Enhanced caravan park operations
Indigo Shire Council
2023
Key Outcomes:
- Developed comprehensive master plans
- Implemented effective leasing strategies
- Streamlined procurement processes
- Enhanced visitor experience and amenities
Feasibility Studies
Hotel Demand & Feasibility Studies
Various
Assess market and investment potential
Multiple Private Developers
2023
Key Outcomes:
- Assessed market demand across multiple locations
- Provided detailed financial feasibility analysis
- Identified optimal development strategies
- Supported investment decision-making
Nature-based Tourism
Nature Based Accommodation Strategy
Regional Australia
Sustainable tourism development
Private Tourism Operator
2024
Key Outcomes:
- Developed nature-based accommodation strategy
- Enhanced visitor experience offerings
- Improved commercial sustainability
- Strengthened environmental stewardship
Other Projects
- Theme Park Concept Development – Fiji – Initial Commercial and Advisory Services
- Major Procurement Tender Support – Melbourne Park x 2
- National Parks & Crown Land Accommodation Strategy and Performance Review – Parks Victoria and GORCAPA
- Caravan Park Masterplans – Belgravia Leisure, Indigo Shire, Daylesford Holiday Park
- Holiday Park Procurement – Leasing and Management – Eurobodalla Shire, Towong Shire & Indigo Shire
- Caravan Park Accommodation Strategy and Performance Review – GORCAPA, East Gippsland Shire, Berrigan Shire, Goulburn Murray Water
- Government Tourism Grant Applications – Delaware North, Steelfinne, Mt Buller
- Tourism Market Intelligence and Market Sizing – Delaware North, Potentia, LEK
- Performance & Stakeholder Review – Murray Regional Tourism
- Brand Health – Reflections Holiday Park
- Commercial and Business Strategy – VTIC
Start Your Next Project
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