Our Projects
Delivering transformative outcomes through strategic partnerships and expert execution across Australia, New Zealand and beyond.
100%
Projects Delivered
On time and budget
$1.1b
Infrastructure Projects
Feasibility & Master Plan project assessed
5000
Stakeholders Consulted
Community, industry and government
$25m
Grants Secured
Across various grant programs
Featured Case Studies
Explore our recent projects and discover how we’ve helped clients achieve their strategic objectives.
Lease and Management Contracts
Procuring New Lessees & Accommodation Managers
Australia Wide
Procuring New Lessees & Accommodation Managers
Various
Key Outcomes:
- Secured new lessee/managers with credible track records and proven investment capability.
- Negotiated leases with legally robust terms, incentivising ongoing reinvestment.
- Council saw tangible improvements: upgraded amenities, stronger guest experiences, with significantly increased park rentals and revenue —breaking prior cycles of underinvestment and low rent.
- Rental returns to council now rise via a sustainable percentage-of-revenue model, directly linking park success to council revenue.
Economic Impact Assessment & Grant Applications
Burnham Beeches Feasibility and Grant Applications
Dandenong Ranges, Victoria
Economic Impact & Grant Application
Burnham Beeches Pty Ltd
2024
Key Outcomes:
- $237 million net benefit and 17:1 government investment return
- Over $45 million in private and public sector investment leveraged
- More than 370 total new construction and ongoing jobs
- Major increase in high-yield and international overnight visitation
- Heritage property restored as a premium, sustainable wellness destination
Commercial Strategy
CustomLinc – Advisory, Transition & Strategic Planning
Australia Wide
Strategy and Commercial Advice
CustomLinc
2021-2024
Key Outcomes:
- Business continuity and ownership transition
- Governance and corporate structure
- Long term corporate strategy development
- Operational efficiency and resilience
- Ongoing strategic advisory and growth support
Business Case
Taronga Western Plains Zoo Business Case
Dubbo, NSW
$30m project value business case
Taronga Western Plains Zoo
2024
Key Outcomes:
- Secured funding approval for major redevelopment
- Enhanced visitor experience design
- Improved commercial sustainability model
- Strengthened conservation and education outcomes
Governance & Strategy
Bellarine Rail Renewal
Bellarine Peninsula, Victoria
Enhanced tourism product operation
Bellarine Railway
2023-2024
Key Outcomes:
- Improved governance structures
- Enhanced visitor experiences
- Developed new tourism products
- Strengthened operational efficiency
Industry Development
Industry Association Amalgamation
Australia wide
Effective Governance
Business Events Council of Australia
2024
Key Outcomes:
- Merge multiple small associations into one large national industry association
- Enhanced industry consultation processes
- Developed sustainable operating model
- Strengthened industry advocacy capacity
Destination Management
Yarra Valley & Dandenong Ranges Destination Management Plan
Yarra Valley & Dandenong Ranges, Victoria
Enhanced regional coordination
Yarra Ranges Tourism
2024
Key Outcomes:
- Shared vision and strategy for sustainable tourism development
- Initiatives to boost visitor yield and average length of stay
- Plans to shift visitation towards more overnight and mid-week stays
- Improved visitor experiences and enhanced regional liveability
- Greater industry support and community alignment
Major Events
Geelong Major Events Strategy 2024-29
Geelong, Victoria
Strategic event framework
City of Greater Geelong
2024
Key Outcomes:
- Developed comprehensive events strategy
- Enhanced stakeholder engagement processes
- Improved event impact measurement
- Strengthened community event outcomes
Business Case
Taronga Western Plains Zoo Business Case
Dubbo, NSW
$30m project value business case
Taronga Western Plains Zoo
2024
Key Outcomes:
- Secured funding approval for major redevelopment
- Enhanced visitor experience design
- Improved commercial sustainability model
- Strengthened conservation and education outcomes
Tourism Infrastructure
Indigo Shire Council Caravan Parks Transformation
Indigo Shire
Enhanced caravan park operations
Indigo Shire Council
2023
Key Outcomes:
- Developed comprehensive master plans
- Implemented effective leasing strategies
- Streamlined procurement processes
- Enhanced visitor experience and amenities
Feasibility Studies
Hotel Demand & Feasibility Studies
Various
Assess market and investment potential
Multiple Private Developers
2023
Key Outcomes:
- Assessed market demand across multiple locations
- Provided detailed financial feasibility analysis
- Identified optimal development strategies
- Supported investment decision-making
Nature-based Tourism
Nature Based Accommodation Strategy
Regional Australia
Sustainable tourism development
Private Tourism Operator
2024
Key Outcomes:
- Developed nature-based accommodation strategy
- Enhanced visitor experience offerings
- Improved commercial sustainability
- Strengthened environmental stewardship
Other Projects
- Theme Park Concept Development – Fiji – Initial Commercial and Advisory Services
- Major Procurement Tender Support – Melbourne Park x 2
- National Parks & Crown Land Accommodation Strategy and Performance Review – Parks Victoria and GORCAPA
- Caravan Park Masterplans – Belgravia Leisure, Indigo Shire, Daylesford Holiday Park
- Holiday Park Procurement – Leasing and Management – Eurobodalla Shire, Towong Shire & Indigo Shire
- Caravan Park Accommodation Strategy and Performance Review – GORCAPA, East Gippsland Shire, Berrigan Shire, Goulburn Murray Water
- Government Tourism Grant Applications – Delaware North, Steelfinne, Mt Buller
- Tourism Market Intelligence and Market Sizing – Delaware North, Potentia, LEK
- Performance & Stakeholder Review – Murray Regional Tourism
- Brand Health – Reflections Holiday Park
- Commercial and Business Strategy – VTIC
Start Your Next Project
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